UNTUCKit Reviews

ZERO STARS
These shirts are the same size as a normal cut shirt and none of them sat where they should below the belt line. The slim fit were cut big. I made the mistake of ordering 6 of shirts and don't like any of them. Lesson learned.

Awful experience, first they just cancel one of the items I ordered with no explanation even though that was the item I paid next day delivery for and then they set the delivery with yodel so the parcel can't be left safe or delivered to a neighbour. Talk about hassle. Customer service is the worst.

Just received two shirts I purchased for personal use. XXXL. Not even close, they fit my son perfect and he wears a Large. Won't make this mistake again.

Recently ordered a shirt which while nicely made wasn't a good fit. Decided to return it but this turned out to be a nightmare. They sent a label for Evri which wasn't valid when I took it in. They then sent a new label for Evri which again failed. They then admitted this was their error (after several emails) and sent a DHL label which worked. To top it all off they charged an extra £5 to return the item which is supposed to be free according to their website. This was claimed to be some form of tax.

Such a shame that I have to unsubscribe both our accounts. Having found some excellent products from UNTUCKit, with such an investment in assisting with correct sizing, I. Made the simple request to stop the useless email marketing from the. Com, USA side of the company. No use, and promoting products not available here in the UK, especially Women's wear - which could be viewed as saving me money, but still frustrating.
Could this be communicated, no, anybody listen, no, anybody interested in feedback, constructive or otherwise, no. Emails copied, for weeks now, to management, no response, no interest at all.
Given this, and the plethora of other options, it will be untucked shirts from anyone but UNTUCKit from now on.
It was not like this in the beginning but, as often happens, companies have success, grow, and then cannot cope with customer care any longer.
This will only get worse, but the good news is that for all people out there, prices will start to tumble, but without any customer care or interest this will only sustain them short term.
Remember, as many other reviews say, UNTUCKit sizing is different, good when you find the right one, but getting there with any number of returns, exchanges, refunds, shortages of stock along the way will be very difficult given the absence of customer care / service.
Best avoid, sorry
Update:

AND it gets worse, no contact, no response, no interest only more and more unwarranted marketing emails, cannot stop them.
All businesses make mistakes, all have problems, and how they deal with them sets them apart, but NEVER have I experienced a company who do not listen, and where you cannot "reach higher" to someone that does give a ****, as they remain faceless and anonymous to contact!
And remember the products are good, once you get the right size but, as already said, unless you get it right every time, or should you need customer support for anything, forget it!
Such a shame.
You will however get to know which customer care agents like "cats", walking, outdoors or any number of personal details which, without any listening or actual customer care, is really just pointless, irritating and patronising!

I have two shirts from UNTUCKit and they both fit very well - the fabric quality feels good and my wife thinks they look great on me too ! The shopping experience was good too with the shirts bring nicely wrapped and bagged. I would definitely recommend these shirts to my mates !

Having followed their online procedure to return my shirt, no parcel shop will accept the label generated by Untunkit UK. I have been back and fourth with their customer services and they have stopped replying and do not answer the phone.

Australian buyer; postage time was good, product sizing is bad. Sent back shirts paying refund shipping cost to the USA!. item recieved and confirmed to their warehouse by USPS -have proof! no refund processed still waiting 4 months later! Basically scammers when it comes to refunds. I am sure they won't even bother to try and make amends as per so many reviews on this site! Do not buy!

Terrible sizing
The small slim fit shirt I ordered fitted my partner who wears a medium
Also sent the wrong size in another shirt
Also they used YODEL as delivery agent and this was both delayed and delivered to completely the wrong building
AVOID

Whats the founders name, Chris Rocobono, well Chris your shirts are crap, expensive and no better than anything a quarter the cost, you might get away with your BS in the USA but this is the UK, stay away please